October 1, 2026

Choosing between custom software and an off-the-shelf platform

1 min read

Off-the-shelf platforms are excellent when your process matches the mainstream. The cost is not the licence; it is the workarounds.

Build custom when your process is a competitive advantage and you cannot afford to flatten it. Avoid building custom when you are optimising a routine that most of your competitors already run the same way.

The honest middle path is usually a platform for the commodity parts and custom integrations where your advantage lives.

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